Privacy Policy.


Community Energy Activator.

Here at the Community Energy Activator, we are committed to protecting your privacy. 

The Community Energy Activator is a collaboration between Orion NZ Ltd, Ara Ake and Community Energy Network (and other partners).   

To provide you with Community Energy Activator services, we may need to collect your personal information.   Personal information is any information about an individual that allows an individual to be identified.  We respect your right to privacy, and will work to ensure that the personal information we collect about you is not collected or used unless it is necessary for us to provide our services, and is protected once we have it. 

This Privacy Statement sets out what personal information we may collect about you, and how we may store, use and share it, in accordance with relevant laws including the Privacy Act 2020. 

As someone who deals with us and provides us with personal information, you agree to be bound by this Privacy Statement. 

We may collect personal information about you 

For the purpose of providing our services to you, we may collect personal information from you, including your 

  • Name 

  • Organisation 

  • Postal address, phone number and email address 

How we collect your personal information 

We will generally collect personal information from you directly, including: 

  • When you register to attend Community Energy Activator events 

  • When you fill in forms on the Community Energy Activator website or via email.  

Providing your personal information is optional. However, if you choose not to provide your name and contact details, we'll be unable to communicate about Community Energy Activator services. 

We will use your personal information for appropriate purposes only 

We use this information to  

  • Provide Community Energy Activator services to you 

  • Communicate with you about Community Energy Activator activities 

  • Undertake marketing, publicity or market research 

  • Comply with our legal obligations 

Besides our staff, we share this information with Community Energy Activator partners in order to show who is engaging with the Community Energy Activator.   

We may store your personal information for possible future communications relevant to the purpose of collection. 

We protect your personal information 

We take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete and up-to-date. 

We may store your personal information on computer databases and/or in hard copy. We take reasonable steps to ensure your personal information is stored securely and protected from unauthorised access, modification or disclosure and misuse or loss. This includes storing electronic data on servers located in secure premises, firewall and antivirus protection, data encryption and secure passwords and login process. However, due to the nature of email and the internet, we cannot guarantee your personal information will be completely free from access by an unauthorised person (e.g. a hacker). However, we use reasonable safeguards to minimise the risk of this occurring. 

We may store your personal information using a third party service provider (including providers outside New Zealand). 

If a privacy breach occurs which has caused or may cause serious harm to you, we will notify you of this as soon as practicable either directly or, if that is not reasonably practicable, by public notice. 

Correction of personal information 

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at info@energyhub.org.nz. 

Links to third party sites 

This Privacy Statement only relates to our Community Energy Activator website and services. Our site may contain links to other third party sites.  We are not responsible for the privacy practices or the content of other websites.  You should check their privacy polices before providing personal information to them or any other third party. 

We may amend this Privacy Statement 

We may amend this Privacy Statement at any time. Any amended Privacy Statement will be posted on our website and will be effective from the date that it is posted. 

Further information 

You can email us at communityenergy@oriongroup.co.nz to: 

  • Obtain information about how we manage the personal information that we hold 

  • Obtain access to the personal information we hold about you in accordance with the Act and this Privacy Statement 

  • Make a complaint if you believe we have breached your privacy 

  • Ask for the information we hold to be corrected, or removed from our database (if practical) 

For further privacy information, please refer to the New Zealand Privacy Commissioner’s website –www.privacy.org.nz/. 

25 June 2024.